International Shipping
Please read this section carefully before placing an order.
International shipping costs
International shipping costs are based on the weight of the items in your Shopping Cart.
You can check how much shipping will cost at any time - just add the products you want to purchase into your Shopping Cart, then enter the delivery destination into the Shipping Calculator in the Shopping Cart area.
The world is a big place and it is divided up into postal regions. Each region has a different shipping rate. For example shipping an item to Japan will cost less than shipping the same item to France.
Shipping options for shipping the item/s internationally
To help protect your shipment we prefer to ship via Registered Post international.
- Registered Post International
- Delivery in 4-30 working days
- Available for all regions around the globe
- Proof of postage retained
- Pack and Track International
- Delivery in 4-30 working days
- Has a tracking* number available
(*tracking event scans are dependent on postal services scanning the parcel into their systems)
- Available for the following regions:
- UK
- USA
- New Zealand
- Singapore
- Germany
- Ireland
- Malaysia
- Israel
- Spain
- China
- Canada
- Express Post Courier International
- Delivery in 3-10 working days
(working days do not include weekends and/or public holidays observed)
Customs Fees and charges.
Some countries such as the UK, the E.U., and Canada etc charge Customs fees or import duties on merchandise ordered from overseas. Please be aware that these charges are the customer's responsibility and are beyond our control.
We advise that you contact the relevant governmental body in your country (e.g. Customs & Excise) for information on what these charges might be. For example we cannot ship cosmetics to Italy and Germany.
By law, we have to declare the status of the item (i.e. "merchandise" or "gift") and the value of each parcel accurately. It is a criminal offence for us to make a false Customs declaration.
PLEASE do not ask us to mark your parcel as a gift or underestimate the value as we can't and won’t do it! In cases where insurance is purchased, we must declare the full retail amount in case something happens to your parcel along the way.